Responsible gambling

Sierra Casino acknowledges the importance of responsible gaming practices to ensure a safe and enjoyable experience for all its players, particularly those from Canada.

Recognizing Signs of Problem Gambling

If you or someone you know is struggling with problem gambling, please be aware of these warning signs:

• Excessive concern about money
• Needing to bet more in order to feel the same level of excitement
• Feeling guilty or ashamed after playing
• Secretly continuing to play despite personal problems

Tools for Responsible Gaming

To help you stay on track and maintain control over your gaming experience, we have implemented several tools:

1. Deposit Limits: Set a limit on how much money you can deposit into your account in any one day.
2. Loss Limit: Restrict the maximum amount of money that can be lost during play in a given period.
3. Session Time Reminders: Receive notifications to help you manage your playing sessions and avoid prolonged periods of activity.

Time-Outs and Self-Exclusion

To take control back, please use one of the following options:

1. Temporary Time-Outs: Take a break from gaming for specified periods (24 hours up to several weeks) to regain control.
2. Self-Exclusion: Exclude yourself from playing on our site for an extended period (6 months or more), providing long-term support.

Requesting Self-Help and External Support

If you're struggling, consider reaching out to one of these resources:

• Provincial problem gambling organizations in Canada
• International support services offering self-assessment tools

We encourage responsible gaming practices within our platform by following the guidelines set forth by Curaçao's regulator. For more information on how we protect and promote responsible behavior, please refer to our Privacy Policy.